Scientific Support Specialist-(m/f) Cologne, Germany (h/f)

Société

Lonza Cologne GmbH, DE

Lonza is one of the world’s leading suppliers to the pharmaceutical, healthcare and life science industries.Its products and services span its customers’ needs from research to final product manufacture. Lonza is the global leader in the production and support of active pharmaceutical ingredients both chemically as well as biotechnologically. Biopharmaceuticals are one of the key growth drivers of the pharmaceutical and biotechnology industries. Lonza has strong capabilities in large and small molecules, peptides, amino acids and niche bioproducts which play an important role in the development of novel medicines and healthcare products. Lonza is a leader in cell-based research, endotoxin detection and cell therapy manufacturing. Lonza is also a leading provider of value chemical and biotech ingredients to the nutrition, hygiene, preservation, agro and personal care markets.
Lonza is headquartered in Basel, Switzerland and is listed on the SIX Swiss Exchange. In 2010, Lonza had sales of CHF 2.680 billion. Further information can be found at www.lonza.com.

Poste

As a scientific support specialist you provide scientific support to customers and field personnel regarding all aspects of Lonza Research Solution products and technologies. This support is mainly in form of telephone calls or emails. In addition you provide customer-site demonstrations, seminars and troubleshooting of customer problems. You perform scientific product trainings for Lonza employees and distributors. The position carries with it the need to support marketing campaigns through office activities and, as needed, the participation in scientific meetings. To collect customer feedback to assist in the development of business and marketing plans is also part of the responsibilities.

Profil

PhD in life sciences with a strong background in cell culture and transfection, general working knowledge of molecular biology
1–2 years of experience in life science industry a plus
Business fluent in English and French
Excellent communication, interpersonal and strong problem solving skills
Customer contact experience preferred

We are looking for candidates who want to join a highly motivated team and who are interested in combining their scientific backgrounds with an industrial environment. With your strong interpersonal skills and excellent technical knowledge you will be able to generate long-term customer loyalty and satisfaction.


If this position appeals to you, please send your full CV with covering letter to:


Lonza Cologne GmbH–Human Resources
Nattermannallee 1–D-50829 Köln, Germany
Phone: +49 221 99 199 0
E-mail: careers.cologne@lonza.com